Terms

Last Updated: June 22, 2026 | Effective: June 22, 2026

AspectO Technologies Pvt Ltd
THub Phase 2, InOrbit Mall Road, Hyderabad 500081, India
support@aspecto.tech | +91 9100527402

1. Introduction and Acceptance

These Terms and Conditions ("Terms"), and any other terms or agreements incorporated herein by reference, constitute a legally binding agreement between you and AspectO Technologies Pvt Ltd and any of its affiliated companies ("AspectO", "we", "our", or "us"). They govern your access to, use of, and participation in any AspectO website, product, or service.

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, ASPECTO DOES NOT GRANT YOU THE RIGHT TO USE THE SERVICES.

If you are using the Services on behalf of an entity, you represent and warrant that you are authorized to accept these Terms on that entity's behalf, and that the entity agrees to be responsible to AspectO if you violate these Terms.

2. The Services

AspectO provides artificial intelligence solutions that enhance operational efficiency across manufacturing, education, security, and marketing. The Services include, but are not limited to:

• Classroom Analytics — AI-powered student engagement and behavior analysis using computer vision and NLP
• Conference Analytics — Real-time attendee tracking, crowd flow analysis, and event intelligence
• Inventory Tracking — Computer vision-based counting and logistics monitoring across production and dispatch
• People Tracking — Personnel movement monitoring, access control, and occupancy analytics
• AI Marketing — Targeted, personalized marketing intelligence
• AI Consulting — Strategic AI advisory and implementation services
• Falcon Dashboard — Enterprise management, reporting, and configuration interface
• Student App, Parents App, Teachers App — Education platform mobile and web applications
• WhatsApp AI Agent — Conversational AI accessible via WhatsApp Business Platform
• AspectO website (aspecto.ai) and associated digital properties

(collectively, the "Services")

The Services are designed for use in classroom environments, online teaching sessions, enterprise work environments, manufacturing and logistics facilities, conference and event venues, and other professional settings.

Your right to access and use the Services is contingent upon your compliance with these Terms at all times.

3. Changes to These Terms

AspectO reserves the right to modify these Terms and to impose new or additional terms at any time. We will notify you of material modifications by revising the date at the top of these Terms and, where appropriate, by sending an email notification or posting a notice through the Services.

Changes will become effective 30 days after they are posted ("Notice Period"). If you disagree with any changes, you must stop using the Services within the Notice Period. Your continued use of the Services after the Notice Period constitutes acceptance of the revised Terms.

AspectO also reserves the right to change, suspend, remove, or disable access to the Services or any part thereof at any time without notice and without liability.

Additional terms may apply to specific Services ("Service Terms"). In the event of any conflict between these Terms and any Service Terms, the Service Terms will control.

4. Requirements for Use

Use of the Services requires Internet access, compatible hardware, and may require periodic updates to your browser, device, or software. You are solely responsible for ensuring that your systems meet current compatibility requirements, which may change from time to time.

You must be at least 18 years of age to create an account and use the Services directly. Use of the Services by or on behalf of minors in educational settings is subject to Section 15 (Children and Educational Use).

5. Your Account

5.1 Registration

Certain Services require registration. By registering, you establish an account ("Account") and agree to provide accurate, complete, and current Registration Data. You agree to update your Registration Data promptly if it changes. AspectO may store and use your Registration Data for account maintenance and billing purposes.

5.2 Account Security

You are solely responsible for maintaining the confidentiality and security of your Account credentials. You must not share your Account information with any other person. You agree to immediately notify AspectO at support@aspecto.tech of any actual or suspected unauthorized access to or use of your Account.

You accept all risks of unauthorized access arising from your use of the Services. AspectO shall not be responsible for any losses arising from unauthorized use of your Account.

5.3 Account Actions

AspectO reserves the right to deny, deactivate, suspend, or terminate your Account at any time at AspectO's discretion, without liability. You may not assign or transfer your Account to any other person or entity without AspectO's prior written consent.

6. Privacy and Data Processing

Your use of the Services is subject to AspectO's Privacy Policy, available at aspecto.ai, which is incorporated into these Terms by reference. By using the Services, you consent to the collection, use, and sharing of your information as set forth in the Privacy Policy, including the transfer of your information to India and/or other countries for storage, processing, and use by AspectO.

Where AspectO processes personal data on your behalf or on behalf of your organization as a data processor, the terms of any separately executed Data Processing Agreement will apply. Clients who require a Data Processing Agreement should contact support@aspecto.tech.

7. Computer Vision and AI Systems

7.1 Deployment Authorization

Where you deploy AspectO's computer vision or AI products in a physical environment — including classrooms, conference venues, warehouses, or office facilities — you represent and warrant that:

• You have obtained all necessary consents, authorizations, and approvals required by applicable law to monitor individuals within that environment using camera-based AI systems
• You have provided adequate notice to all individuals who may be subject to monitoring, including students, employees, visitors, and attendees
• Your deployment complies with all applicable privacy, data protection, employment, and education laws in your jurisdiction

7.2 Biometric Data

Where the Services involve collection or processing of biometric data — including facial recognition for access control or identity verification — you accept sole responsibility for obtaining any additional consents or authorizations required by applicable law for biometric data processing. AspectO processes biometric data only as instructed by you and in accordance with the Privacy Policy.

7.3 AI Outputs

AI-generated outputs from AspectO's systems — including engagement scores, attention classifications, headcounts, movement maps, and recommendations — are provided for informational and decision-support purposes. You are responsible for how you act upon AI outputs. AspectO does not guarantee the accuracy, completeness, or fitness for any particular purpose of any AI-generated output. Where AI outputs may affect individuals, you are responsible for maintaining appropriate human oversight and review processes.

7.4 Appropriate Use of AI Systems

You agree not to use AspectO's AI and computer vision systems for any purpose that is discriminatory, unlawful, or in violation of any applicable regulation, including any use that would constitute profiling prohibited under applicable data protection law.

8. WhatsApp and Messaging Integrations

8.1 Use of WhatsApp AI Agent

Where you access the Services via AspectO's WhatsApp Business Account, you acknowledge that:

• You are communicating with an AI-powered agent, not a human. The agent will identify itself as AI at the start of each conversation.
• You may request escalation to a human representative at any time by sending "SPEAK TO A HUMAN" or "HUMAN AGENT".
• Message content is transmitted through Meta's WhatsApp Business Platform infrastructure and is subject to Meta's Privacy Policy and Business Terms in addition to AspectO's Privacy Policy.

8.2 Opt-In and Opt-Out

AspectO sends WhatsApp messages only to users who have explicitly opted in. You may opt out at any time by sending "STOP", "OPT OUT", or "UNSUBSCRIBE" in the conversation, or by emailing support@aspecto.tech. Opt-out takes effect within 24 hours.

8.3 Acceptable Use of Messaging

You agree not to use AspectO's messaging integrations to transmit unlawful, harmful, abusive, defamatory, or spam content. AspectO reserves the right to terminate messaging access for violations of this section or Meta's messaging policies.

9. Communication Preferences

By using the Services, you consent to receiving electronic communications from AspectO relating to your Account, including transactional emails, service notices, and in-platform notifications. You agree that such electronic communications satisfy any legal requirement that communications be in writing.

You also consent to receiving product updates, feature announcements, special offers, promotions, and surveys. To opt out of non-essential communications, email support@aspecto.tech. Opting out of promotional communications does not affect transactional or service-related messages.

10. Limited License

Subject to your compliance with these Terms, AspectO grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business purposes and in the manner permitted by these Terms.

This license does not include any right to resell, redistribute, or make the Services available to third parties except as expressly authorized by AspectO in writing.

If AspectO provides upgrades or updates to the Services, this license governs such upgrades unless a separate license accompanies them, in which case the separate license will control.

11. Acceptable Use

11.1 General Prohibitions

You are solely responsible for your conduct and the conduct of anyone using the Services on your behalf. Except as expressly permitted in writing by AspectO, you will not, and will not permit any third party to:

i. Copy, adapt, hack, or reproduce the Services or any part thereof
ii. Rent, lease, lend, sell, transfer, or sublicense the Services to any third party
iii. Modify, port, translate, or create derivative works based on the Services
iv. Remove, alter, or obscure any copyright, trademark, or proprietary rights notice in or on the Services
v. Take any action that would cause the Services or any part thereof to enter the public domain
vi. Use the Services in any way that interferes with, disrupts, or impairs the Services or other users' use thereof, or that damages, disables, overburdens, or impairs AspectO's infrastructure
vii. Stalk, intimidate, threaten, harass, or cause discomfort to any other user of the Services
viii. Harvest, scrape, or collect information about other users without their consent
ix. Impersonate any person or entity, or misrepresent your affiliation with any person or entity
x. Use the Services for any illegal, unauthorized, or fraudulent purpose, or to facilitate any illegal activity
xi. Attempt to gain unauthorized access to any part of the Services, any other Account, or any system or network connected to the Services
xii. Circumvent, reverse-engineer, decompile, disassemble, or tamper with any security technology or access controls used in connection with the Services
xiii. Use the Services to transmit malware, viruses, or any other malicious code
xiv. Infringe or violate any of AspectO's intellectual property or other rights

11.2 AI-Specific Prohibitions

In addition to the above, you agree not to:

i. Attempt to extract, replicate, or reconstruct AspectO's underlying AI models, training data, or algorithms through any means, including through systematic querying or output analysis
ii. Use AI outputs to make decisions affecting individuals without maintaining appropriate human oversight
iii. Deploy AspectO's computer vision or AI systems in any manner that violates applicable privacy, data protection, or anti-discrimination law
iv. Use the Services to develop competing AI products or services

11.3 Consequences of Violation

If you violate (or are alleged to have violated) any of the above, your right to use the Services will immediately and automatically terminate. You may also be subject to civil and criminal liability for infringement of AspectO's intellectual property or other rights.

12. Security

You will immediately report to AspectO any security vulnerabilities you discover in any of the Services by emailing support@aspecto.tech with the subject line "SECURITY DISCLOSURE". AspectO reserves the right to determine in its sole discretion what constitutes a security vulnerability.

Failure to report security vulnerabilities — particularly prior to public disclosure — constitutes a material breach of these Terms.

You are responsible for maintaining the security of your own systems, credentials, and any integration points between your systems and the Services.

13. Intellectual Property

13.1 AspectO's Rights

The Services — including all software, AI models, algorithms, computer vision systems, text, graphics, logos, user interfaces, dashboards, and associated documentation — contain proprietary information owned by AspectO and protected by applicable intellectual property laws, including copyright, trade secret, and patent law.

You may not use any of AspectO's proprietary materials except as expressly permitted by these Terms. No portion of the Services may be copied, reproduced, or distributed in any form without AspectO's prior written consent.

THE USE OF ANY PART OF THE SERVICES OTHER THAN IN ACCORDANCE WITH THESE TERMS IS STRICTLY PROHIBITED AND MAY INFRINGE ASPECTO'S INTELLECTUAL PROPERTY RIGHTS, SUBJECTING YOU TO CIVIL AND CRIMINAL PENALTIES INCLUDING POSSIBLE MONETARY DAMAGES.

13.2 Trademarks

AspectO, the AspectO logo, Falcon Dashboard, and all other AspectO product names, service marks, and logos are trademarks or registered trademarks of AspectO Technologies Pvt Ltd. The look and feel of the Services — including custom graphics, button icons, dashboards, and interface design — constitutes trade dress of AspectO and may not be copied, imitated, or used without AspectO's prior written consent.

All third-party trademarks used in connection with the Services remain the property of their respective owners.

13.3 Feedback

Any suggestions, comments, ideas, or other feedback ("Feedback") you provide regarding AspectO or the Services — including feedback submitted through any channel including WhatsApp — constitutes AspectO's confidential information. AspectO is free to use, disclose, reproduce, license, distribute, and exploit Feedback in any manner without obligation or restriction of any kind, and without compensation to you.

13.4 Your Data

You retain ownership of data you submit to the Services. By submitting data, you grant AspectO a limited license to process that data solely for the purpose of delivering the Services to you, as described in the Privacy Policy and any applicable Data Processing Agreement.

14. Confidentiality

Each party may have access to confidential information of the other party in connection with use of the Services. Each party agrees to protect the other's confidential information with at least the same degree of care it uses to protect its own confidential information, and not to disclose such information to third parties or use it for any purpose outside the scope of these Terms, except as required by law.

15. Children and Educational Use

15.1 Age Requirement

The Services are not directed to individuals under the age of 18 for independent use. Users must be 18 or older to create an Account.

15.2 Educational Deployments

AspectO's education products — including Classroom Analytics, Student App, Parents App, and Teachers App — are deployed through educational institutions ("Education Clients"). Where Education Clients deploy these products, the Education Client is responsible for:

• Obtaining appropriate consents from parents or guardians for the collection and processing of student data
• Providing required notices to students, parents, and staff under applicable education and privacy law
• Ensuring that student data is used only for authorized educational purposes

AspectO processes student data solely as a data processor acting on the Education Client's instructions. AspectO does not use student data for advertising, AI model training (without separate authorization), or any purpose beyond delivering the contracted Services.

15.3 Parental Concerns

Parents or guardians with concerns about data collected from their child through an AspectO educational deployment should contact both their educational institution and AspectO at support@aspecto.tech.

16. Termination

16.1 Termination by AspectO

If you fail, or AspectO reasonably suspects that you have failed, to comply with any provision of these Terms, AspectO may, in its sole discretion and without notice:

i. Immediately terminate your right to access and use the Services and your Account
ii. Preclude your access to the Services or any part thereof

Upon termination, you remain liable for all amounts due under your Account up to and including the date of termination.

16.2 Termination by You

You may terminate your Account at any time by contacting support@aspecto.tech. Termination does not entitle you to a refund of any prepaid fees except as required by applicable law or set out in your service agreement.

16.3 Effect of Termination

Upon termination for any reason, your license to use the Services immediately ceases. Sections of these Terms that by their nature should survive termination — including intellectual property, confidentiality, disclaimer of warranties, limitation of liability, indemnification, and governing law — will survive.

17. Disclaimer of Warranties

ASPECTO DOES NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. ASPECTO MAY REMOVE THE SERVICES FOR INDEFINITE PERIODS OF TIME OR CANCEL THE SERVICES AT ANY TIME WITHOUT NOTICE.

YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ASPECTO EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

ASPECTO MAKES NO WARRANTY THAT: (A) THE SERVICES WILL MEET YOUR REQUIREMENTS; (B) AI OUTPUTS WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR PURPOSE; (C) THE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (D) ANY ERRORS OR DEFECTS WILL BE CORRECTED; OR (E) THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM ASPECTO OR THROUGH THE SERVICES, WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN FULL.

18. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER ASPECTO NOR ANY OF ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR LICENSORS SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES, INCLUDING ANY LOSS OF DATA, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, OR HARM TO REPUTATION, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ASPECTO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL ASPECTO'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO ASPECTO IN THE 12 MONTHS PRECEDING THE CLAIM; OR (B) FIVE HUNDRED U.S. DOLLARS (USD $500).

ASPECTO SHALL USE REASONABLE EFFORTS TO PROTECT INFORMATION SUBMITTED THROUGH THE SERVICES, BUT YOU AGREE THAT YOUR SUBMISSION OF INFORMATION IS AT YOUR SOLE RISK. ASPECTO DISCLAIMS ALL LIABILITY FOR LOSS OR DAMAGE RELATING TO SUBMITTED INFORMATION.

BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, ASPECTO'S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

19. Indemnification

YOU AGREE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TO INDEMNIFY, DEFEND, AND HOLD HARMLESS ASPECTO AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND LICENSORS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LIABILITIES, LOSSES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES) ARISING OUT OF OR RELATED TO:

• Your breach or alleged breach of these Terms
• Your use of the Services, including any AI outputs you act upon
• Your deployment of AspectO's computer vision or AI systems in any environment
• Your failure to obtain required consents for data collection or processing in your deployment
• Any violation of applicable law by you or any third party using your Account
• Any User Feedback you submit
• Any claim by a third party arising from your use of the Services

20. Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES ARBITRATION OF DISPUTES AND LIMITS THE REMEDIES AVAILABLE TO YOU.

20.1 Agreement to Arbitrate

You and AspectO agree to resolve any dispute, claim, or controversy arising from or related to these Terms or the Services through binding arbitration, except that either party may seek equitable relief in court for alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, or patents.

ARBITRATION MEANS YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.

20.2 Process

You and AspectO will notify each other of any dispute within 30 days of when it arises and attempt informal resolution before initiating arbitration. Arbitration will be conducted confidentially in Hyderabad, Telangana, India, before a single arbitrator. The arbitrator may grant any remedy that would otherwise be available in court and will render a written decision including findings of fact and law. The arbitrator's decision is final and binding and may be entered as a judgment in any court of competent jurisdiction. Arbitration costs will be shared equally unless the arbitrator determines otherwise.

20.3 No Class Actions

TO THE FULLEST EXTENT PERMITTED BY LAW, ALL DISPUTES MUST BE BROUGHT INDIVIDUALLY. NO DISPUTE MAY BE JOINED WITH ANY OTHER ARBITRATION OR CLAIM, AND NEITHER PARTY MAY COMMENCE A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING AGAINST THE OTHER.

20.4 Opt-Out

You may opt out of this arbitration agreement by emailing support@aspecto.tech within 30 days of first agreeing to these Terms. Your opt-out email must include your full name, address, phone number, and email address, and must state that you do not agree to this arbitration agreement. Opting out does not affect any other provision of these Terms.

21. Governing Law and Jurisdiction

These Terms and any dispute arising out of or relating to them or the Services shall be governed by the laws of Telangana, India, without regard to conflict of law principles. Subject to the arbitration agreement in Section 20, the courts of Hyderabad, Telangana shall have exclusive jurisdiction over any disputes not subject to arbitration.

The Services are operated by AspectO from its offices in India. You agree to comply with all applicable laws relating to your use of the Services, including local laws in your jurisdiction.

22. Miscellaneous

22.1 Severability

If any provision of these Terms is held invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

22.2 No Waiver

AspectO's failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

22.3 Assignment

You may not assign or transfer your rights or obligations under these Terms without AspectO's prior written consent. Any purported assignment in violation of this section is void. AspectO may freely assign these Terms and its rights hereunder without restriction.

22.4 No Agency

No agency, partnership, joint venture, or employment relationship is created between you and AspectO as a result of these Terms.

22.5 Entire Agreement

These Terms, together with the Privacy Policy and any applicable Service Terms or Data Processing Agreement, constitute the entire agreement between you and AspectO with respect to the Services and supersede all prior agreements, understandings, and communications, whether oral, written, or electronic.

22.6 Force Majeure

AspectO will not be responsible for any failure to fulfill its obligations due to causes beyond its reasonable control, including natural disasters, pandemics, government actions, or failures of third-party infrastructure.

22.7 Section Headings

Section headings are for reference only and do not affect the interpretation of these Terms.

22.8 Enforcement and Disclosure

AspectO reserves the right to take steps it reasonably believes are necessary to enforce these Terms and verify compliance. You agree that AspectO may disclose your Registration Data and Account information to law enforcement, government officials, or third parties where AspectO believes it is reasonably necessary to enforce these Terms, respond to legal process, or address claims that your use of the Services is unlawful or infringes third-party rights.

23. Contact and Questions

If you have any questions regarding these Terms or your use of the Services, please contact AspectO at:

AspectO Technologies Pvt Ltd
THub Phase 2, InOrbit Mall Road
Hyderabad 500081, Telangana, India

Email: support@aspecto.tech
Phone: +91 9100527402
Website: aspecto.ai

These Terms should be read alongside AspectO's Privacy Policy, available at aspecto.ai.